Microsoft Copilot Consulting & AI Adoption Services Copilot & frontier Org Design Unleash creativity and accelerate transformation by teaming people with AI – enabling AI assistance, managing the human-and-agent workforce and driving stronger engagement across the organization. Talk to Concurrency Microsoft Copilot Consulting & AI Adoption Enable AI Assistance Empower people across the organization by providing AI-powered tools and copilots that enhance creativity, productivity, and decision-making. Manage the Human & Agent Workforce Seamlessly coordinate and optimize the collaboration between human employees and AI agents, ensuring responsible, effective teamwork and operational efficiency. Drive Organization Engagement Foster stronger engagement and alignment throughout the organization by leveraging AI to connect people, streamline communication, and accelerate transformation. Common Copilot & AI Adoption Challenges We Solve Introduce Copilot into Daily Workflows Navigating organizational change and overcoming resistance as AI copilots and agents are introduced into daily workflows. Ensure Responsible AI Use Ensuring responsible governance, security, and compliance as human and AI agent collaboration increases. Address Skill Gaps Addressing skills gaps and preparing employees to work effectively alongside AI copilots and digital agents. Align Human and AI Agent Roles Aligning human and AI agent roles to maximize engagement, creativity, and business value across the organization. Ready to talk to us about becoming a Frontier Firm? Let’s Talk!! Microsoft Copilot Consulting & AI Adoption Offerings AI Policy & Governance Enable AI Responsibly and at Scale Learn More Microsoft Copilot Enablement & Adoption Turn Copilot into Everyday Productivity Learn More Microsoft Viva Implementation Create a Connected, Engaged Digital Workplace Learn More Frontier Firm Org Design Design the Organization for Human‑AI Partnership Learn More AI Policy & Governance Microsoft Copilot Enablement & Adoption Microsoft Viva Implementation Frontier Firm Org Design AI Policy & Governance Enable AI Responsibly and at Scale Learn More Microsoft Copilot Enablement & Adoption Turn Copilot into Everyday Productivity Learn More Microsoft Viva Implementation Create a Connected, Engaged Digital Workplace Learn More Frontier Firm Org Design Design the Organization for Human‑AI Partnership Learn More AI Policy & Governance AI Policy & Governance helps organizations adopt AI with confidence by establishing clear guardrails, accountability, and oversight. We help define how AI and agents are used across the organization—balancing innovation with security, compliance, and responsible use—so AI can scale without introducing unnecessary risk. We offer a range of solutions to fit your needs: AI Policy Frameworks: Define acceptable use, data boundaries, and risk management for AI and agents. Governance & Oversight Models: Establish roles, decision rights, and review processes for AI initiatives. Responsible AI Enablement: Align AI usage with organizational values, compliance, and security standards. Copilot Enablement Copilot Enablement helps organizations move beyond licensing to real business impact by embedding Microsoft Copilot into daily work. We guide customers through readiness, deployment, training, and adoption so people—and teams—can confidently use Copilot to work faster, smarter, and with measurable results. We offer a range of solutions to fit your needs: Copilot Readiness & Deployment: Prepare data, security, and environments for successful Copilot use. User Enablement & Training: Build skills and confidence with role‑based Copilot scenarios. Adoption & Value Measurement: Drive sustained usage and track productivity outcomes. Viva Enablement Viva Enablement helps organizations improve communication, learning, and engagement by bringing employee experiences directly into Microsoft Teams. We help design, deploy, and adopt Microsoft Viva so employees stay informed, connected, and supported—where work already happens. We offer a range of solutions to fit your needs: Viva Connections & Engage: Deliver company news, communities, and leadership communication. Viva Learning & Insights: Enable continuous learning and improve wellbeing and productivity. Adoption & Experience Design: Align Viva experiences to culture, roles, and business goals. Frontier Firm Org Design Frontier Firm Org Design helps organizations rethink roles, teams, and ways of working in an AI‑enabled world. We help leaders prepare for a future where people and AI agents work together—aligning structure, culture, and skills to unlock creativity, scale impact, and drive engagement. We offer a range of solutions to fit your needs: AI‑Ready Organization Design: Redefine roles, workflows, and decision‑making for AI collaboration. Leadership & Workforce Readiness: Prepare leaders and teams to manage and work alongside AI agents. Change & Engagement Strategies: Support adoption through culture, communication, and capability building. Why Leading Enterprises Choose Concurrency Enterprises choose Concurrency because successful AI adoption is as much about people, governance, and organization design as it is about technology. We help organizations enable Copilot, Viva, and AI‑powered ways of working responsibly by combining structured governance, practical enablement, and thoughtful org design—ensuring people and AI agents work together effectively. By aligning policy, adoption, and culture, we help enterprises move beyond experimentation to sustainable, secure, and engaging AI‑driven productivity. Microsoft Copilot ConsultingFrequently Asked Questions What is Microsoft Copilot consulting and frontier org design? Copilot & Frontier Org Design helps organizations redesign how work gets done by intentionally pairing people with AI. It focuses on enabling AI assistance, defining how humans and AI agents work together, and creating the organizational structures needed to drive engagement, productivity, and responsible AI adoption at scale Why does organizational design matter for Microsoft Copilot adoption? Copilot changes how decisions are made, how work is performed, and how teams collaborate. Without clear role alignment, governance, and change management, organizations struggle with adoption, inconsistent usage, and missed value. Frontier Org Design ensures Copilot is embedded into daily workflows in a way that supports people, culture, and business outcomes. What challenges does Copilot & Frontier Org Design address? This offering is designed to help organizations overcome common AI adoption challenges, including resistance to Copilot in daily work, unclear ownership between humans and AI agents, skills gaps, and the need for responsible governance as AI usage scales across the enterprise. How does Concurrency help manage a human and AI agent workforce? Concurrency helps organizations define clear roles, responsibilities, and operating models for both people and AI agents. This includes aligning policies, training, and workflows so AI enhances—not replaces—human work, while maintaining accountability, security, and operational efficiency. How does Concurrency help manage a human and AI agent workforce? Concurrency helps organizations define clear roles, responsibilities, and operating models for both people and AI agents. This includes aligning policies, training, and workflows so AI enhances—not replaces—human work, while maintaining accountability, security, and operational efficiency. What is included in Copilot & Frontier Org Design services? Copilot & Frontier Org Design includes AI Policy & Governance, Copilot Enablement, Viva Enablement, and Frontier Firm Org Design. Together, these services help organizations establish guardrails, activate Copilot across roles, drive engagement through Viva, and redesign teams and processes for an AI‑enabled future. Is Copilot & Frontier Org Design only for IT teams? No. This offering is designed for HR leaders, business leaders, and IT teams working together. Successful AI adoption requires collaboration across people, process, and technology—not just technical deployment. How does this support responsible AI use? Concurrency embeds governance, security, and compliance into every phase of Copilot adoption. By aligning AI policy, training, and organizational design, organizations can confidently scale Copilot while ensuring responsible, ethical, and compliant AI usage. How do we know if our organization is ready for Copilot? If your organization is exploring Copilot, struggling with adoption, or unsure how to align people and AI roles, Frontier Org Design can help assess readiness, identify gaps, and define a clear path forward for successful AI adoption Case Studies 01 Establishing an AI‑Ready Data Governance Foundation With Microsoft Purview 02 Establishing a Secure, AI‑Ready Microsoft 365 Foundation Through Structured Planning 03 Modernizing Commercial Operations With a Digital Business Support Analyst 04 Modernizing Core Operations With a Shared Automation Platform 05 Accelerating AI Adoption With a Structured Copilot Enablement Program 06 Accelerating AI Readiness With a Copilot Agent Enablement Day 01 Establishing an AI‑Ready Data Governance Foundation With Microsoft Purview A global manufacturing organization partnered with Concurrency to establish a secure data governance foundation in preparation for AI assistants and advanced analytics. Operating across multiple facilities and managing decades of enterprise data, the organization recognized that enabling AI without strong governance would introduce significant compliance, security, and data‑exfiltration risk. View Details 02 Establishing a Secure, AI‑Ready Microsoft 365 Foundation Through Structured Planning A U.S.-based commercial real estate services organization partnered with Concurrency to plan the transition from legacy file management systems to a modern Microsoft 365 cloud environment. The organization managed a wide range of content types—including business documents, AutoCAD files, and video content—across multiple platforms, creating complexity, inconsistent governance, and barriers to future AI adoption. View Details 03 Modernizing Commercial Operations With a Digital Business Support Analyst A U.S.-based manufacturing organization partnered with Concurrency to modernize high‑volume, sales‑driven pricing workflows that had become increasingly manual and difficult to govern. Business Support Analysts (BSAs) were responsible for processing pricing requests submitted through unstructured email and ad‑hoc communication, creating inefficiencies, inconsistent controls, and limited visibility for Finance as volume increased. View Details 04 Modernizing Core Operations With a Shared Automation Platform A U.S.-based manufacturing organization partnered with Concurrency to modernize critical order management and finance workflows that had become heavily manual, document‑driven, and increasingly difficult to sustain. Operating with lean teams and growing transaction complexity, the organization needed a scalable way to reduce manual effort, improve accuracy and visibility, and mitigate operational risk—without adding headcount or disrupting day‑to‑day operations. View Details 05 Accelerating AI Adoption With a Structured Copilot Enablement Program A U.S.-based manufacturing organization partnered with Concurrency to accelerate adoption of Microsoft Copilot across its workforce. Operating in a knowledge‑intensive environment with diverse roles and workflows, the organization recognized that simply licensing AI tools would not be enough to drive productivity gains. It needed a structured, hands‑on enablement approach that helped employees confidently apply Copilot to real work, while establishing a scalable foundation for future AI initiatives. View Details 06 Accelerating AI Readiness With a Copilot Agent Enablement Day A large U.S.-based financial services organization partnered with Concurrency to accelerate hands‑on adoption of AI agents using Microsoft Copilot. While interest in Copilot was already strong, leadership wanted to move beyond experimentation and ensure teams understood how to apply Copilot and agents in a secure, practical, and business‑relevant way. Concurrency delivered an in‑person Copilot Agent Day designed to build foundational knowledge, surface real use cases, and create momentum for scalable AI adoption. 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