The call center (or its related areas) has been benefited by asynchronous technologies, automation, helper-interfaces, and copilots. Join us to talk about real AI engagement in the call center and how it can transform your end customer results in the form of increased satisfaction, sales, and connection. We'll review:
- Customer rep co-pilots
- Asynchronous end-customer experiences
- Reducing training costs
- Understanding call outputs from transcription
- Real-time coaching throughout calls
- Automation of common call center processes