Your ServiceNow environment has been in place for years. It feels like you’ve continued to layer problem after problem into how it’s been configured. How do you fix it? How do you get to a position where you can leverage new capabilities quickly and ease the use of the platform as a whole? The Concurrency team will discuss common mistakes made in ServiceNow environments, why they were made, and how to make it better.
- Common mistakes made
- How to fix them and improve the environment
- When to “start over” vs. “fix”
- The best new decisions to make