The use of cloud and other technologies in ways that change business operations, interactions and business models with profound impact for customers, partners, and employees.
The old model of IT (information technology) is being replaced with the new model of OT (operational technology) as organizations pursue Digital Transformation to adapt to competitive pressures and deliver on new expectations from customers, employees, and partners.
Digital technology and new platforms have been evolving at an accelerated pace over the last half decade. Therefore, as organizations begin to move business platforms, processes, and technologies forward, corporate leaders will face an endless list of initiatives to consider, prioritize, evaluate, validate, and execute on. The challenge is to ensure priorities are aligned wisely. Without a strategic direction, attempts at Digital Transformation can end up disjointed and ineffective—without any essential forward-movement. That’s not transformation. That’s just a bunch of IT projects.
Our clients rely on our broad perspective, decades of experience, and talented consultants to help guide them along their digital transformation journeys. There are five key areas to evaluate and prioritize before starting yours.