Digital Transformation

The use of cloud and other technologies in ways that change business operations, interactions and business models with profound impact for customers, partners, and employees.

There are five key areas to evaluate and prioritize before starting your Digital Transformation journey.

When reviewing a specific industry starting point for Digital Transformation, it is critical to examine trends, capabilities and directions as they impact the three key stake holders differently.

Customers

Where and what are their expectations? Are they leading or following providers? Are they adopting digital strategies themselves? Are they looking to partner and improve overall products and service levels? Are you aligned to customer needs and wants.

Partners

How can your partners help support your digital direction? Are they adopting digital strategies of their own? Are they pushing you to become more digital to help increase velocity and cut costs? Are they looking to flatten the value chain and further improve customer service levels?

Employees

Where are you employees in terms of digital expectations? This might be the most important consideration of all. By 2020, 50% of the workforce will be made up of Millennials, so attracting and keeping top talent might be the biggest driver of your Digital Transformation needs.