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What is a Service?

Let's talk about Services from the perspective of ITIL!

Nick Adams by Nick Adams

Deploying Provance ITSM to Dynamics CRM

Provance's ITSM product is more than just a CRM solution with a few entities, it's an entire bolt-on to CRM which can automate your organization's service management, and here's how to deploy it.

Dan Fink by Dan Fink