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If you’re not leveraging AI yet, you are already behind

If you are not leveraging Artificial Intelligence (AI), then you must read this. Eventually most, if not all, organizations will adopt some form of advanced analytics powered by big data and statistical models. The question is whether you will wait until it’s almost too late and potentially not survive changes in market sentiment, or whether you will adopt it early and command market sentiment. Analysts predict that consumers will soon prioritize solutions which offer hyper-personalization. This means, not only do you need to know more about your customers, but you need to deliver solutions through a set of experiences which predict what they need. Granted, this relates to consumer facing solutions, but consumers will also prefer solutions which use AI as a form of sustaining innovation to reduce cost or increase capabilities. 

Eric Franz by Eric Franz

The Internet of Things is just getting started

The Internet of Things (IoT) is just getting started. Honestly though, if you think about it, IoT has always been here. In the beginning, we had the internet. Traditionally, the internet’s purpose was to allow devices to serve content from the internet. Now with IoT, we simply alter the paradigm and consider that the device is sending sensor data to the internet. In other words, we have always had the ability to do IoT, but what has changed is the notion around how devices and device data can be used.

Eric Franz by Eric Franz

Cloud Computing and Cloud Development are entering the second decade

Cloud computing today is much different than it was nine years ago. Not only is the cloud different, but the developers who author code for this environment are different. Nine years ago, if someone came to you and said: “make me a website”, there were only a few ideal ways to do it. Today, they are many ways to do it. In fact, in the cloud alone there are five ways to do the same thing. With Azure the limit of scale of your system will not be Azure, the limit of scale will be you. It will be the choices you made in the design process that affect the scalability of your system. 

Eric Franz by Eric Franz

Why Consumer Experience is Critical to Innovation

The first mistake organizations make is assuming that Digital Transformation, innovation, and disruption are the same thing. More importantly, organizations forget to include consumer experience when planning innovation. Because of this confusion, organizations are finding that their progress with Digital Transformation or DX initiatives has been too slow. A recent IDC report has predicted that by the end of this year, nearly half of organizations will have scaled their DX team. The reason for this scale is that innovation progress has been too slow relative to competitive response. 

Eric Franz by Eric Franz

Is your New Product Development process broken?

When was the last time you spoke to a customer? The answer to that question typically depends on which business unit you operate in. This means there are barriers within the business on understanding what the customer needs. Even though you already have solutions for your customers; more than likely, new innovation exists to meet additional unmet needs. These unmet needs, if addressed, could allow you to enter new markets or increase the margins of existing products. What happens then if technology is required to meet those needs and the most technically capable people in the organization do not work close with customers? 

Eric Franz by Eric Franz

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