MVA: ITIL for IT Professionals and System Center

Author by Nathan Lasnoski

I recently spent some time with the Microsoft Virtual Academy recording a series called "ITIL for IT Professionals".  It is a 12 part series which focuses on each of the major processes of ITIL and how it can benefit a business.  The series spends time working through ITIL and also mapping it to corresponding Microsoft toolsets.  A few practical uses for this series are:  
  • A training course for IT Professionals on ITIL
  • An introduction to how Microsoft delivers on ITIL
  • Preparation for a consultant to be successful in a System Center Service Manager engagement
  Here is the course.   Thanks!   Nathan Lasnoski
Author

Nathan Lasnoski

Chief Technology Officer