As a Unified Communications consultant, part of my job is making sure my clients have excellent training resources to help drive user adoption. Microsoft excels in this department with their Unified Communications offerings - there is no shortage of training materials available for both Lync Server 2010 and Exchange Server 2010 SP1. One such example is the Microsoft Lync 2010 Adoption and Training Kit website
. This site provides loads of customizable training and adoption resources for end- user and IT professionals alike. I hope you find it as useful as I have.