Lync Response Groups FAQ

Author by Andrew Bronstad

I'm glad that Microsoft released this FAQ about Lync Response Groups.  Lync Response Groups help orginizations distribute calls Jamie Stark, Microsoft Senior Product Manager and Sasa Juratovic, Microsoft Senior Program Manager published a good FAQ about Lync Response Groups. http://blogs.technet.com/b/nexthop/archive/2012/09/24/lync-server-2010-response-group-application-frequently-asked-questions.aspx My take away is that for any user that is going to be a response group agent should use an approved USB connected headset IP desk phones optimized for Lync Server 2010
Author

Andrew Bronstad

Managing Architect - Unified Communications