One of the most common requests I get from clients is to provide really brief user documentation for client UC software. I call this type of document a "one- pager", and find that it's a very important piece for driving the user adoption of unified communications tools such as Lync 2010. The folks over at Microsoft HQ have been kind enough to make some "one- pagers" available for Lync 2010 here
. They've branded them "Quick Reference Cards", and I hope you'll find them as useful as I have.