Incident Management and Change Management Processes with SCSM and Orchestrator (SMUG)

Author by Nathan Lasnoski

In last week's System Center User Group I presented on using System Center Service Manager and Orchestrator as a component of well defined Incident and Change Management processes.  As a nice pair the second presentation was given by Katheen Wilson of Microsoft on release management.  You can check out the presentation in the link below: #SCSM User Group Recording April 25 2013 from Chris Ross on Vimeo. Cheers! Nathan Lasnoski

Author

Nathan Lasnoski

Chief Technology Officer