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Dynamics 365


Dynamics 365 Licensing Made Simple

The Business Applications, Plans, Subscription Types, and features of Dynamics 365 can be a bit confusing. Here is a helpful breakdown of Dynamics 365 which lends to a better understanding of the new licensing model. Take a look at the Dynamics 365 Pricing Calculator for more details.

Dan Fink by Dan Fink

VIDEO: CRM Project Service Automation

Learn how Dynamics CRM Project Service Automation manages resources, project plans, budgets, and expenses, using Field Services predictive machine learning to schedule and disperse equipment and resources.

Dan Fink by Dan Fink

Dynamics CRM Field Service Mobile App: Resco No More

Microsoft has published a Field Service Mobile app, allowing customers using Field Service to move away from the previously required 3rd-party Resco mobile client and the managed solutions required for Resco and FieldOne.

Dan Fink by Dan Fink

Microsoft Acquires LinkedIn and Dynamics CRM Prospers

Yet another great acquisition by Microsoft is pushing the boundaries even further in the CRM arena, with Dynamics users everywhere eagerly awaiting to reach beyond social engagement and insights, to full relationship mapping and analytics.

Dan Fink by Dan Fink

No-Code Configurations for Dynamics CRM – Part 1

This is the first article (of two) where I am going to detail out the different areas of no-code configurations, to give you an idea of what you can do with this type of customization in Dynamics CRM.

John Adali by John Adali

Customization Options for Dynamics CRM

This is the first post in a multi-part series on how to create customizations in Dynamics CRM. If you’ve ever used Dynamics CRM, you quickly learn that while it’s got a lot of features and functionality out-of-the-box, the system really needs to be customized to your specific environment to fully meet your business needs.

John Adali by John Adali

Dynamics CRM 2016 Upgrade Paths

Upgrading Dynamics CRM Online to 2016 does not have to be a major event, and using some of these upgrade paths and processes might help your organization make new features available to your users sooner rather than later.

Dan Fink by Dan Fink

CRM Tip: Comparing Security Roles with Photo Editor Layers

Comparing security roles in Dynamics CRM can be a major hassle, and take quite a long time to identify exactly which items are different. Here's a quick tip that can be used to overlay the roles on top of each other so it's immediately apparent which permissions are different.

Dan Fink by Dan Fink