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Why your Azure tenant needs sandbox subscriptions

Hello, fellow cloud enthusiasts! Today I’m going to talk about a very important topic: sandbox landing zones in the cloud adoption framework. If you’re not familiar with the cloud adoption framework, it’s a set of best practices and guidance from Microsoft to help you plan and implement your cloud journey. Sandbox landing zones are isolated […]

Nathan Lasnoski by Nathan Lasnoski

Your customers are expecting more…

Is this your customer service experience? 👇 You have the opportunity with AI to tremendously improve the customer relationship… here’s how: 1. Meet the customer where they are… 😡 understand the state of the customer at the point of time they are experiencing it. In this case, the customer is upset and NOT getting what […]

Nathan Lasnoski by Nathan Lasnoski

Should AI convey empathy?

I was pursuing my Facebook feed the other day and came across an advertisement for Replika, an “Artificial Intelligence Friend”, which offers to be a virtual personal relationship, providing a vehicle for self-expression, understanding, and feedback. We’ve talked about Empathy in the context of bots or applications, but this is a whole new level. This […]

Nathan Lasnoski by Nathan Lasnoski

Nathan Lasnoski: The Unstoppable Microsoft MVP for 14 Consecutive Years!

Concurrency, Inc. is proud to announce that Nathan Lasnoski, the company's Chief Technology Officer, has been named a Microsoft Most Valuable Professional (MVP) for the 14th consecutive year. This prestigious award recognizes Lasnoski's exceptional expertise and contributions to the technology industry, specifically his work with Microsoft Azure.

Concurrency Blog by Concurrency Blog

Applying Open AI to Manufacturing

OpenAI ChatGPT is a new AI tool that can interact in a conversational way. It can follow instructions, answer questions, admit mistakes, challenge premises, and reject requests. It can also tell stories and write code. ChatGPT is trained using reinforcement learning from human feedback, which makes it more adaptable and responsive than traditional chatbots. But […]

Nathan Lasnoski by Nathan Lasnoski

How to make your hybrid meetings less terrible

I’ve been part of a LOT of hybrid meetings lately (onsite and Teams). They stink. Here’s how you can make them better… 1. Have a room setup that is optimized for hybrid, such as a Surface Hub, where it naturally works with Teams without a lot of screwing around. I’ve seen a TON of terrible […]

Nathan Lasnoski by Nathan Lasnoski

What to know about Data Privacy and Open AI

This is one of the most frequently asked questions I get about Open AI on Azure. In this video I explain the key things you need to know about Open AI and privacy/security.

Nathan Lasnoski by Nathan Lasnoski

Building a Cloud CoE that Actually Works

In this episode of Tech Leadership Office Hours I talk about building a Cloud CoE that actually works. A few big topics I cover:

Nathan Lasnoski by Nathan Lasnoski

Fixing IT's Most Costly Mistake – Part 3

This is Part 3 of a 3 part series on using the ITIL Service Lifecycle Stages to work together with development teams and safely release services into the live environment without the usual chaos and outages that take place with these activities. In Part 1, the framework shown below was presented along with key considerations that both IT development and IT operations need to consider. The framework allows both teams to work together in parallel to produce a live service solution together without the typical chaos, confusion, unplanned costs and outages that tend to take place far too many times when solutions are released into the live environment.

Randy Steinberg by Randy Steinberg