Authors

Christopher Mank

Christopher is a Systems Architect with Concurrency and a Cloud and Datacenter MVP. He has worked on many different IT projects ranging in size and across multiple industries. He has a strong background in both Infrastructure and .NET development and specializes in System Center, SQL, PowerShell, Azure, Visual Studio Team Services, and DevOps.

Contributions by Christopher Mank

Round Robin Assignment in Service Manager- Part 4: Get Next User Script

In this fourth and last part, I am going to show how the Get Next User Powershell script works that determines who the next user is to be assigned to the Incident.

by Christopher Mank Oct 17, 2016

Using Visual Studio Online Service Hooks with Azure Automation Webhooks

UPDATE: Check out this post on the Azure Blog! If you weren't able to attend //Build or Ignite a couple weeks ago, hopefully you've had the chance to watch some of the recorded sessions on the gr...

by Christopher Mank May 14, 2015

Creating Azure Websites and Resource Groups from Visual Studio

As an application developer, one of the most handy features you'll find in Visual Studio is its integration with Microsoft Azure. When building out a new website and database backend, you can create ...

by Christopher Mank Apr 28, 2015

I SPY DevOps – Part 2: Answers Revealed

In the first part of this blog series, we challenged you to SPY the application of DevOps in the given scenario. In this last part, we'll break it all down and reveal the different elements of DevOps...

by Christopher Mank Apr 19, 2015

I SPY DevOps – Part 1: Can You Spy DevOps?

In the ever-evolving world of IT, there has been a great increase in discussions around DevOps. If you are new to the concept of DevOps or you're just looking for more information, I encourage you to...

by Christopher Mank Apr 5, 2015

Get-Content Cmdlet – What you Should Know

If you're someone who spends at least a minimum amount of time using PowerShell, you've almost certainly run into the Get-Content cmdlet. This cmdlet allows you to get the contents of a given file a...

by Christopher Mank Feb 22, 2014

How to Copy your Production Service Manager Reports to a Lab Environment

Anytime you intend to upgrade your Service Manager environment, whether it be to a new version or release update, it is strongly recommended you perform and test the upgrade in a Lab environment befo...

by Christopher Mank Feb 16, 2014

How to Move the Service Manager SharePoint Portal Database

Throughout the life-cycle of your Service Manager infrastructure, there may come a time when you need to move some of the components from one server to another. There already exists some great docum...

by Christopher Mank Feb 15, 2014

Show Calendar Button in Custom Service Manager Forms

When working on some custom Service Manager forms in Visual Studio, I ran into a somewhat strange UI issue. When you add a DatePicker control and open the form in the console, instead of getting the...

by Christopher Mank Jan 23, 2014

Service Manager Edit Request Offering Form Locks the Console

While working with a client recently, I ran into an issue where the Edit Request Offering form in Service Manager would lock the console. The console would increasingly consume memory on the Managem...

by Christopher Mank Jan 14, 2014