ServiceNow

Develop the Right Services Strategy to Achieve Your Digital Transformation

Overview

Our industry experts bridge the gap between ServiceNow products and specified business outcomes. Engage us when you are not sure how to get to where you need to go—and you can’t afford to spend time and resources on solutions that don’t work. We will help you get the most out of your ServiceNow investment.

 

IT Service Management (ITSM)

Drive IT Service Management Transformation with Concurrency and ServiceNow

Achieve end to end transformation for your IT services and infrastructure through a single cloud based platform. Consolidate fragmented tools and legacy systems while automating service management processes. It’s simple to configure and fast to deploy, so you can go live quickly with confidence, while scaling to your business needs.

 

IT Operations Management (ITOM) & Cloud Management

Is your team ready to handle everything the cloud can throw at you?

Move IT operations from a reactive response team to a proactive business partner. Gain visibility into your end‑to‑end business services by understanding the relationship with the underlying IT resources. Improve availability by knowing your service health while reducing event noise and quickly pinpointing disruptions while delivering enterprise‑class cloud services faster, without runaway costs, user complexity or increased risks.

 

Security Operations (SecOps)

Identify, prioritize, and respond to threats faster

Security incident response, vulnerability response, configuration compliance, and threat intelligence—all built on the intelligent workflows, automation, orchestration, and deep connection with IT of the ServiceNow platform.

 

IT Business Management (ITBM)

Take Control of apps, projects, and financials

Run IT like a business. Get visibility into your project and application portfolios; gain financial insight into the cost of service delivery; better manage demand, resources, and budgets; decide where to invest your dollars to best support organizational goals. 

 

Customer Service Management (CSM)

Effortless, connected, and automated experiences to delight your customers

Great service isn’t just the responsibility of the customer service department. Connect customer service with other departments to identify and resolve issues faster, reduce costs, and increase satisfaction using Customer Service Management.

 

HR Service Delivery 

Consumerize the employee experience

Streamline and improve HR service delivery by offering a consumer‑like self‑service portal to employees along with out‑of‑the‑box request and fulfill process automation. An HR service catalog presents employees with pre‑defined services such as benefits or employee relations items. 

Outcomes

Get Control

Get Control

Leave behind unstructured processes and chaos, and prioritize work with ServiceNow—it's quick to deploy, built on ITIL best practices to grow with you.

Modernize IT

Modernize IT

Consolidate legacy applications and automate manual processes to a modern, easy-to-use single system of action, backed by the nonstop cloud.

Align IT to Business

Align IT to Business

Lead digital transformation and increase the velocity of IT by aligning ITSM to your business. Become strategic with data-driven decisions from ServiceNow.

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