 Concurrency, Inc. > Services > Enterprise Content Management > Document Management
Document Management
Do you see employees printing documents only to shred them later? Do you read company-wide
emails asking for a specific customers file? Even with new technologies, people
spend countless hours shuffling documents. And today, to comply with emerging industry
standards and government mandates, companies pay top dollar for document storage.
Consider this: While data contained on your servers is routinely backed up, what
are you doing to safeguard documents in file cabinets and storage? Are these backed
up? Are you at risk by keeping documents too long, destroying documents too soon
…even filing documents in unlocked hallway cabinets?
While document archiving capabilities exist in many line-of-business applications
(AR, HR, CRM, e-commerce, etc.) these disparate systems compartmentalize, rather
than integrate, information. This decreases efficiency and stifles productivity.
With an integrated document management solution, you can centrally store, manage,
and retrieve information regardless of its format or source (word processing, faxes,
forms, images, data streams, emails, Web-based content, etc.) Key benefits include:
- Instant access to documents for employees, partners, customers and others. You ensure
the right people get the right information—in the right place, at the right
time, in the right format. This saves valuable time, improves speed and accuracy
of decision-making and improves service levels.
- Streamlined business processes. You automate manual tasks so workers are more efficient
and more accurate. Productivity increases while risk of error decreases.
- Conversion to and optimization of digital content. By moving from paper to electronic
documents, you can more effectively gather data, more efficiently manage large volumes
of documents, and more fully leverage information by making it more searchable,
more trackable, and more actionable—on its own and in relation to other documents.
- Improved security and standardized record-keeping. You automate audit trails and
archiving, you standardize retention, retrieval and deletion processes, and you
ensure compliance with Sarbanes Oxley, HIPAA, internal audits, etc.
Concurrency sees document management as a tool to help your organization achieve
its objectives—faster, better, and more cost-effectively. We don't believe in
a high-risk, "big bang" step of immediately adopting end-to-end document management.
We won't deploy a complex system that workers quickly abandon in favor of previous,
inefficient processes. Instead, we help identify the "biggest bang for your buck
scenario," then rely on proven, standards-based, modular technology to deliver just
what you need today—and, if you want, incrementally address tomorrow's business
needs and budget requirements.
Concurrency has experts who've focused exclusively on document management for years—planning
and deploying systems in more than 50 banking/finance, healthcare, manufacturing,
education and government organizations. We pragmatically analyze document management
needs, accurately identify strategic opportunities, cost-effectively enable co-mingling
of new technologies and legacy systems, optimally blend existing business process
with new workflow, and dramatically improving cost-savings. We've created department-specific
and cross-functional systems for handfuls of users. And, we've helped organizations
evolve to enterprise systems where hundreds of users process thousands of documents
each day. Let us help you…
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