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Modern IT Management Defined: DevOps, ITIL, Cloud, Agile, or All of the Above?

What if I told you that you had to take your management platforms and start over, but this time you needed to plan for the next generation of how you'd work with your teams.  What if I told you that you needed to re-address how you dealt with your operational lifecycle, development, and release management.  This is what my team and I did over the last several months.  We decided that we'd look at what the management landscape will look like years from now and apply those concepts to the tools being released by Microsoft for the cloud-centric world. 

Nathan Lasnoski by Nathan Lasnoski

Recovering SCSM Workflow Server

The unofficial process to recover a Service Manager Workflow Server that has been deleted from the management group database.

Gerald Lott by Gerald Lott

Concurrency's Christopher Mank Named Newest Microsoft MVP

Christopher Mank’s recognition January 1, 2016 as a Microsoft MVP confirmed what his colleagues already know: from the day he joined Concurrency, Christopher drew on his values and work ethic to learn and contribute at every opportunity. Christopher, a Systems Architect, was named a Microsoft MVP in the category of Cloud and Datacenter Management. Concurrency is home to 10 MVPs, the largest concentration in the world.

Ted Wentzel by Ted Wentzel

Deploying Provance ITSM to Dynamics CRM

Provance's ITSM product is more than just a CRM solution with a few entities, it's an entire bolt-on to CRM which can automate your organization's service management, and here's how to deploy it.

Dan Fink by Dan Fink

Mandatory Anonymous Link Expiration in Office 365

Microsoft recently released a new feature in Office 365 which allows a mandatory expiration length to be set at the tenant level. This will affect sharing documents through SharePoint Online and OneDrive for Business.  This post will provide the steps to configure this setting.

Drew Madelung by Drew Madelung

Concurrency University Celebrates Another Successful Graduation

Concurrency University, an innovative career development program designed by Concurrency Inc. recently celebrated the graduation of the program's third class of consultants. Click to learn more about the Concurrency University program and what makes it so unique!

Simpson Fongthian by Simpson Fongthian

Modern IT Management Defined: DevOps, ITIL, Cloud, Agile, or All of the Above?

What if I told you that you had to take your management platforms and start over, but this time you needed to plan for the next generation of how you'd work with your teams.  What if I told you that you needed to re-address how you dealt with your operational lifecycle, development, and release management.  This is what my team and I did over the last several months.  We decided that we'd look at what the management landscape will look like years from now and apply those concepts to the tools being released by Microsoft for the cloud-centric world. 

Nathan Lasnoski by Nathan Lasnoski